The Fairmont story began in 1907, with the opening of the Fairmont San Francisco. Since then, we have ensured that each of our 70 hotels, from San Francisco to New York to London to Monte Carlo and on to the Middle East and Asia, becomes “the place to be.” Our passion is to connect guests to the very best of their destination and to provide memorable experiences, thoughtful and attentive service, and luxury hotels that are truly unforgettable.
Contemporary amenities and timeless elegance—inspired by our unique destinations—are reflected throughout every Fairmont guest room. Our suites, the pinnacle of our accommodations, showcase the fine details of distinction that set Fairmont apart. Aspirational travelers seeking an elevated and memorable guest experience can visit fairmont.com/suites, a unique online hub dedicated to highlighting the exceptional features, exclusive services and noteworthy bells and whistles of the brand’s unrivaled suite product. For guests who want the Fairmont experience in a “home away from home,” we offer private residence clubs under the Fairmont Heritage Place brand, whole-ownership Fairmont Residences and long-stay Fairmont Serviced Residences.
Each Fairmont property reflects its locale’s energy, culture and history. Locally inspired, award-winning cuisine combines with outstanding decor to create sophisticated spaces for the local community and our traveller guests alike. Among meeting planners, the Fairmont brand is the world’s most highly regarded, according to J.D. Power; with more than a century of experience hosting the world’s most important meetings, we can accommodate any event, large or small. Our inspiring spas, including our award-winning Willow Stream brand, help our guests to look and feel fantastic. Top-ranked golf courses by premier designers—five of which were among SCOREGolf’s top 100—and stunning ski slopes complete the picture for outdoor enthusiasts.
Fairmont offers many unique programs. Fairmont Gold is our next level of hospitality: a dedicated space in many of our hotels, featuring elevated guest room design and a fully staffed Fairmont Gold residents-only lounge. Fairmont is the only luxury hotel brand to provide guests with Reebok* workout apparel, footwear and yoga equipment through Fairmont Fit. Our retail experience is found at fairmontstores.com, offering authentic/local products and exclusive luxury goods—such as our custom mattress, developed in partnership with Sealy. At select destinations, our partnerships with BMW and Cadillac provide guests with complimentary local car service and bikes. Our Classic Cocktails program offers a selection of beautifully balanced and delicious cocktails created by Fairmont Tastemakers.
As a recognized leader in the global luxury hospitality industry, Fairmont is committed to a growth strategy that builds on our strong partnerships with owners and connects us with new development partners. In addition to groundbreaking design of new hotels, a particular strength of Fairmont is in repositioning historic hotels to achieve continued growth and success while embracing the future. We will open more than 20 hotels in the next four years, some to be icons of the future and many with existing Fairmont hotel owners. Each new property will leverage our brand’s global expertise in creating hotels that are situated in the heart of their destination, allowing us to connect with sophisticated travelers, delivering on our worldwide reputation as a gateway to unforgettable experiences.
In addition to airline/credit card partners, we offer guests exclusive partnerships to enhance their lifestyle: Le Labo in-room amenities, Fairmont Fit (with Reebok), BMW vehicles and bikes, and spirits partners Rémy Cointreau and Möet & Hennessy. For events, we partner with PSAV, the leader in conference services. Because we live, work and play in our communities, we take local partnerships and social responsibility seriously. Our colleagues contribute nearly 15,000 volunteer hours annually, and our Fairmont Sustainability Partnership has been described by National Geographic Traveler as "the most comprehensive environmental program in the North American hotel industry.” In 2015 we became the first hotel company to reduce CO2 emissions by 20% as part of the WWF Climate Savers Program.