UK : Accor wins at the Springboard 2012 Award for Excellence

In 1997 Accor UK launched an ambitious vision for the future. Part of the vision was to see the network of Accor Hotels in the UK grow from 30 to a level which would make Accor a significant player in the UK. In order to achieve this expansion the Accor UK team recognised the importance of training and development to provide real career progression and ensuring a ready supply of well-trained managers and team members to support the future growth of the network.

The Management Development Programme (MDP) addresses the key challenge of developing General Managers from within to support the hotel opening plan. Around 18 aspiring GMs are selected each year following a rigorous assessment process. They undertake seven modules over a 12-month period, including a strategic business project and an outdoor ‘leadership development' week in the wilds of north Wales.

The MDP, now in its 15th year, is testament to our ongoing commitment to career progression. 175 mangers have graduated from the programme and more than 70% remain with the business in key positions. 65 existing Hotels are managed by Graduates of the MDP. Other MDP graduates hold key positions in the network such as Operations Directors and Training Managers. Without this initiative we would not have been able to achieve this ambitious target of growing the UK network of Hotels.  

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