Accor professions guide: human resources manager (m/f)

The job in a few points…

  • Apply the human resources management policy set by managers in terms of recruitment, integration, training, mobility, career management ...
  • Inform employees about the human resources in the company
  • Supervise and participate in personnel administration
  • Adapt and anticipate the needs of the business
  • Organize social dialogue
  • This job is doing…
    In the most of upscale hotels and in the headquarters of the group in the word.

Testimony of Cindy Balard, Human Resources Manager, Novotel Paris Montparnasse

"With a Masters in Social Welfare Law, I joined Accor in 2005 as a trainee in the Group’s Central Human Resources team. For my first mission I was a Jurist working on employee savings and employee shareholding projects.

Early 2009, I wanted to change, to acquire new HR skills and discover a more operational side of my profession. I am now Human Resources Manager at the Novotel Paris Montparnasse (Paris). My job involves individual working relations (recruitment and integration of new employees, work contracts, career management, disciplinary law, pay and declarations), collective working relations (employee representatives meetings / Health and Safety Committee), the yearly training programme and the hotel’s communication (monthly internal Newsletter …).
I also act as a legal and administrative advisor for the General Manager, Department managers and employees.
I love this job because of the wide range of tasks, no two days are ever the same, I have to adapt constantly to the hotel’s activity.
I love the contact with the employees and department managers that come to me at all hours of the day with questions about their pay slip, training, welfare rights…
I have a management position, I am part of the hotel’s management committee, and am involved in decisions concerning the hotel.
As a department manager, I also have to take my turn as duty manager on weekends; I sometimes have to deliver room service, clear or set tables… I like experiencing the operational positions in the hotel."


Good interpersonal skills    
Good listening skills
Good negotiation skills    
Availability and Reactivity    
Analytical mind
Thorough and well organised   
Ability to anticipate
Good writing skills     

Ensure compliance with legal obligations by applying the rules on labour law
Seek to improve conditions and work organization.
Maintain relations with the social partners (unions, works councils, etc).
Anticipate the needs of the company in terms of skills.
Adapt Human Resources to the economic environment of the enterprise.
Align the strategy defined at the headquarters in terms of management and workforce development.
Develop skills.
Follow all major projects conducted by its teams, giving them the tools and methodological support.
Follow the administrative situations of the employees (leave, contracts, payroll, sickness, training, etc.).

Director of Human Resources
International mobility

Degree in Human Resources and professional experiences
Good Knowledge in labour laws
National language and English
Excellent IT skills

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