Accor professions guide: Technical manager (m/f)

The job in a few points…

  • Be responsible for the technical smooth running and maintenance of the hotel's installations
  • Ensure the safety of people and property, and guarantee a high standard of equipment

This job is doing…
In the most of economic, middle and upscale hotel of the group in the word.

Testimony of Juanita Almonte, Technical Manager, Novotel New York, USA.

"I have been working for ACCOR for almost 6 years. I began working for both Sofitel and Novotel New York hotels in 2004 as Engineering Assistant. I was dividing my time between the two hotels and it was a very rewarding experience. In 2008 I was promoted as Engineering Manager for Novotel Hotel. I am very proud to say I have been part of the Novotel renovations. I have seen guest areas, including guest rooms and also the back of the house, under go great transformations. I enjoy being part of a department which is constantly working on ways to improve and maintain the building."

Attention to detail
Ability to identify problems
A thorough and methodical approach
Service minded and guest oriented

Professional Techniques / Production
Make sure that fire security installations are in good working order                                                                                                            
Run regular checks on technical equipment to prevent any problems
Prepare and track the action plans instigated by the Safety Commission and audit authorities
Implement and follow up the preventive maintenance programme
Organise the work for maintenance technician(s)
Advise the hotel General Manager when specialist intervention is required
Contribute actively to guests' comfort

Hygiene / Personal Safety / Environment
Check application of water hygiene procedures
Organise and follow up safety and fire hazard training for all hotel personnel
Optimise energy consumption
Keep the hotel's safety register up-to-date
Ensure respect of the Accor environment charter


Follow up investment and maintenance budgets (contracts, purchasing etc)
Handle relations with sub-contractors

Vocational certificate or diploma in electronics or technical studies, or degree in hotel maintenance
5 years of experience in a similar field
Must have practical and theoretical skills in related areas: cold-storage, air-conditioning, building pathology, water processing, public building regulations (ERP in France)
Knowledge and experience of associated computer applications
National language and english

Technical manager in a different brand of Accor, or in a bigger capacity
International mobility

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