History of AccorHotels' commitment


  • October: launch of Gaïa, a new digital platform for maintenance standards of the Group and compliance.
  • April: launch of the 2016-2020 Planet 21 sustainable development program
  • January: AccorHotels publishes the first-ever global socio-economic footprint survey of a hotel Group. 


  • AccorHotels' Shareholders approve (nearly 97%) the extraordinary initiative dubbed the “Tree Resolution”. Thus, AccorHotels will commit to ramping up its “Plant for the Planet” reforestation program by planting 10 million trees by 2021.


  • Creation of an Ethics and CSR Committee.
  • AccorHotels increased the visibility of its commitment to child protection by calling its program WATCH for “We Act Together for Children”.


  • April: AccorHotels launches PLANET 21, its new sustainable development strategy for 2015.


  • In 2011, AccorHotels launches Earth Guest Research (now called PLANET 21 Research), a shared knowledge platform on sustainable development in the hospitality industry that is both free and open to all. Two studies are published : the first international tracking study on hotel guests expectations regarding sustainable development and the first multi-criteria life-cycle analysis for an international hospitality group


  • Launch by the Novotel brand of an e-learning training unit focused on sustainable development for its employees.


  • First edition of the Earth Guest day (PLANET 21 Day since 2012), AccorHotels employees' worldwide day in favour of sustainable development, on April 22, International Earth day.


  • Launch of the Earth Guest program, which structures the actions performed in the area of social and environmental responsibility around 8 priorities.


  • Creation of OPEN, an intranet tool that allows each hotel to upload its water and energy consumption, as well as the charter measures it implements.


  • Creation of the Group’s Sustainable Development Department, which handles both environmental and social issues.


  • Partnership with the leading internarional organization ECPAT, which fights child sexual exploitation around the world.


  • Launch of the Accor Hotel Environment Charter to support hotels in deploying their sustainable development initiatives.


  • Creation of the Group's Environment Department.
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