2013 Registration document and annual financial report - page 35

Registration Document 2013
33
Corporate responsibility
2
Corporate social responsibility process and commitments
2.3. CORPORATE SOCIAL RESPONSIBILITY PROCESS
AND COMMITMENTS
2.3.1. ETHICAL GUIDELINES AND FUNDAMENTAL PRINCIPLES
Drawing on its long-demonstrated values and fully aware of
its position as a major player in the global economy, Accor is
particularly attentive to its responsibilities and knows that itmust
set the highest standards to maintain the unwavering trust of
its employees, its guests and all its partners and stakeholders.
To ensure compliance with the most demanding ethical principles
and reaffirm our commitment to sustainable development, a working
group of representatives from the main corporate and operating
departments was formed in 2013. It was tasked with building on the
Management Ethics Guide, initially published in 2009, to prepare
the new Ethics and Corporate Social Responsibility Charter.
The Charter embodies our core values – spirit of conquest, imagination,
trust, respect and performance – and translates them into behavioral
principles, such as setting an example in their day-to-day actions,
that we want to promote among all our managers, impelled by the
new senior management.
The Charter also outlines the commitments and responsibilities that
Accor upholds and promotes in its hotels worldwide:
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first, we establish a frame of reference and reaffirmour commitment
to complying systematically with applicable laws and regulations
and fundamental international principles, such as human rights,
the ILO conventions and the UN Global Compact;
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we also affirm that operations are conducted in line with ethical
principles, including fairness and respect for people, business
ethics and the protection of goods and information;
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lastly, specific commitments are made in relation to each of the
main stakeholder categories – employees, customers, business
partners, suppliers and host communities – as well as in relation
to the environment. All of the main stakeholder concerns are
covered, including diversity, work-life balance, hotel security,
transparency, child protection and the preservation of natural
resources.
The Ethics and Corporate Social Responsibility Charter is currently
being finalized and will soon be signed by Chairman and Chief
Executive Officer Sébastien Bazin. During the first half of 2014, it
will be sent to Accor managers and posted on the intranet sites
before being released to the public on the accor.com website.
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