Registration Document 2013
Corporate social responsibility process and commitments
The Ethics and Corporate Social Responsibility Charter has a section dedicated to our commitments and responsibilities in relation
to business practices, which cover three main categories:
respect for people: the rejection of discrimination and the promotion of cultural diversity; vigilance in and rejection of forced labor,
child labor and illicit activities; and vigilance in the area of prostitution, especially in relation to protecting children;
business ethics: compliance with competition law; the fight against bribery, corruption, money laundering and complicity in money
laundering; and lobbying ethics;
the protection of goods and information: prevention of insider trading; conflicts of interest; fraud; and the protection of personal data.
Particular attention is paid to bribery, an issue that is addressed
two additional measures:
bribery of a public official:
Illegal in many of our host countries, this practice consists of promising or giving a civil servant or
elected official an inducement to act or fail to act in violation of his or her official duties. Accor pledges that no commission will
be paid directly or indirectly to any elected or appointed public official with regard to the company’s contracts or its relations with
bribery in the private sector:
Considered a criminal offense in many of our host countries, this practice consists of promising
or giving a private individual an inducement to act or fail to act in violation of his or her professional obligations (“active bribery”)
or soliciting or accepting an inducement to act or fail to act in violation of one’s own professional obligations (“passive bribery”).
Since 2005, acts of bribery committed in any country by Accor or one of its subsidiaries may be prosecuted under French law.
Accor pledges to take all reasonable measures to avoid the use of bribes with regard to both its purchasing and sales procedures.
To help employees put these fundamental principles into practice, the Ethics and Corporate Social Responsibility Charter gives
real-world examples of situations they could encounter and describes the right way to handle them.
Given the large number of countries in which we operate, constant attention is paid to the risk of bribery. In addition to being addressed
in the Charter, it has also been included in the risk map prepared by the Risk Management Department (see page 138) and is targeted
by a detailed tracking process.
Every hotel manager and senior executive promotes the values and commitments expressed in the Ethics and Corporate Social
Responsibility Charter and ensures that they are put into practice by employees.
If employees have a question about a specific situation, they can speak to their manager or contact the Human Resources or Legal
Affairs Department in their country.
No incidents of bribery were reported to the authorities by Accor in 2013.
Commitments in the area of business ethics and bribery