2013 Registration document and annual financial report - page 43

Registration Document 2013
41
Corporate responsibility
2
Corporate social responsibility process and commitments
Pillar
Commitment
2015 objective
2013 result
Change
vs.
2012
2015 trend
Comment
16. Support
employee
growth and
skills
75%
of hotel
managers are
promoted from
within (owned,
leased and managed
hotels)
80%
After a significant increase
in 2012, the percentage of hotel
managers promoted from within
remained stable in 2013.
17. Make
diversity an
asset
35%
of hotel
managers are
women (owned,
leased and managed
hotels)
28%
The progress begun in 2013
will be supported by the Group
gender diversity policy, which
aims to standardize the local
practices deployed since 2011.
18. Improve
quality of
worklife
100%
of country
organizations
conduct an
employee opinion
survey every two
years
59 countries
The major changes and
reorganization that took place
in 2013 made it difficult for
countries to organize opinion
surveys.
19. Conduct
our business
openly and
transparently
Accor is included
in 6 internationally-
recognized socially
responsible
investment
indices
or standards
4 indices
In 2013, Accor was included
in the new Global Compact 100
index but lost its place in the
DJSI. An action plan is underway
to ensure that it is included again
as soon as possible.
20. Engage our
franchised and
managed hotels
40%
of all
non-budget hotels,
across all operating
structures, are
ISO 14001-certified
36%
The increase in
ISO 14001-certified hotels
continues, particularly thanks
to the efforts of ibis and
Novotel since 2004 and 2008
respectively.
21. Share our
approach with
suppliers
100%
of purchasing
contracts are in
compliance with
our Procurement
Charter 21
68%
Country and corporate
procurement officers will work
together to reach 80% by
end-2014. However, given that
certain suppliers have refused to
sign the Procurement Charter 21
because of their own CSR
policies, the 100% objective will
probably never be achieved.
* % change between 2011 and 2013 at comparable scope of reporting.
1...,33,34,35,36,37,38,39,40,41,42 44,45,46,47,48,49,50,51,52,53,...344
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