2013 Registration document and annual financial report - page 64

Registration Document 2013
62
Corporate responsibility
2
Commitments to society
The sustainable development risks inherent in each of the 98 purchasing categories were analyzed in 2010, based on the Group’s exposure
(customer exposure, purchasing spend and type of supplier market).This methodology helped to identify 23 high-priority categories, which
receive special attention in the form of assessments and audits:
Analysis of Accor's
sustainable
development exposure
by category:
Influence over purchasing category
Customer visibility
of the product/service
Volume of purchases
Analysis of
sustainable
development risks
by category:
Fixtures, closets, mirrors
Laundry and drycleaning services
Cleaning products
Tradespeople
Composite materials
Branded products
Complimentary items
Floor and wall coverings
Room cleaning
Graphic design and production
Temporary workers
Hotel furniture
Soft furnishings, blinds, curtain rods
General building contractors
Fresh fruit and vegetables
Fish
Delicatessen products, prepared meals
Single-use products
Waste management
Bed, bath and restaurant linen
Audiovisual equipment
Tableware
Corporate gifts, promotional items
Environmental risks
Social risks
Ethical risks
ACCOR
98 purchasing categories
23 high-priority categories
Identification of 10 country priorities
From these 23 high-risk categories, Accor has selected 10 priority
areas where buyers can contribute significantly by identifying and
implementing more effective solutions for the Group.
The
Sustainable Procurement unit
comprises two employees at
corporate level, whoworkwith the country Procurement Departments.
Its main responsibilities are:
ƒƒ
monitoring supplier CSR performance, by conducting assessments
and deploying corrective action plans;
ƒƒ
managing reporting and training, including collecting and consolidating
country data and training buyers, particularly by sending them a
self-training toolkit on how to use the collaborative platform for
assessing supplier CSR performance (nearly a third of all buyers
have been trained to use the platform since 2011;
ƒƒ
monitoring the regulatory environment:
yy
a growing number of laws and regulations aim to reduce the
environmental impact of products at all stages of the life cycle.
The Corporate Sustainable Procurement unit is responsible
for monitoring the French and European Union regulatory
environments, keeping buyers informed about any changes
and asking suppliers to pledge compliance with the relevant
laws and regulations. For categories concerned by chemical
risks, for example, a REACH compliance declaration is attached
to supplier contracts.To date, a signed declaration is included
in 1,224 of the 1,945 contracts concerned,
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an initiative was conducted in 2013 to inform all of the hotels
in France about the introduction of an eco-tax on furniture.
Sustainable procurement initiatives
Accor’s sustainable procurement program began in 2003 with the
launch of the Accor Sustainable Procurement Charter. In 2009, the
Sustainable Procurement unit was created to support the programand
ensure greater consistency across the organization. In April 2012, the
Sustainable Procurement Charter became
Procurement Charter 21
,
strengthening Accor’s commitment to sharing its corporate social
responsibility objectives with all of its suppliers.
By including the Charter in its supplier certification contracts, Accor
is asking its suppliers to:
ƒƒ
comply with all of the criteria set out in the Charter, which
highlights the social and environmental commitments Accor
wants them to share;
ƒƒ
ensure that their own suppliers and subcontractors meet
the same criteria;
ƒƒ
participate in Accor’s supplier assessments and implement
the necessary action plans.
ƒƒ
authorize Accor and/or consultants commissioned by Accor
to conduct sustainable development audits and implement
the necessary action plans.
Any supplier that is unable to meet these requirements must inform
Accor so that an agreement can be reached on the corrective and
preventive measures to be taken and the timetable for implementing
them. Failure to comply with any of the criteria may result in
the termination of business dealings with the supplier in question.
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