2013 Registration document and annual financial report - page 91

Registration Document 2013
89
Corporate responsibility
2
Measuring and assessing our performance
Indicators
Indicators
Scope of
reporting
2012
2013
% change
at comparable scope
of reporting
Owned,
leased and
managed
hotels
Owned,
leased,
managed and
franchised
hotels
Owned,
leased and
managed
hotels
Owned,
leased,
managed and
franchised
hotels
Owned,
leased
and
managed
hotels
Owned,
leased,
managed and
franchised
hotels
SOCIAL RESPONSIBILITY COMMITMENTS
Support for and engagement in local communities
Hotels active in protecting children
from abuse
48%
38% 54% 44% +5%
+7%
ƒƒ
Hotels active in preventing
sexual tourism involving children
27%
21% 40% 30% +11%
+9%
ƒƒ
Hotels relaying national missing
children alerts
10%
9% 14%
13% +3%
+4%
ƒƒ
Hotels participating in a program
to help marginalized minors
re-enter society
5%
4% 8%
6% +3%
+2%
ƒƒ
Number of employees trained
in preventing child sex tourism
28,344
employees
30,054
employees
29,499
employees
31,689
employees
+3% +10%
ƒƒ
Hotels displaying customer
awareness campaigns
23%
17% 24%
18% 0%
+1%
Guest responsibility
Hotels offering balanced meals
90%
87% 97% 96% +3%
+3%
Hotels using eco-friendly
cleaning products
92%
88% 97% 95% +3%
+8%
Hotels using eco-friendly
gardening products
76%
71% 76% 72% (1%)
+1%
Hotels using certified paper
for printing
83%
82% 91% 88% +6%
+8%
Hotels equipped with condom
vending machines.
ND 934 hotels 510 hotels 753 hotels
NA
NA
Employees trained in HIV/AIDS
prevention
182
employees
221
employees
280
employees
344
employees
+54% +56%
Sustainable procurement
% of purchasing contracts
in compliance with Procurement
Charter 21
ND
60% ND
68% NA
NA
Number of third-party supplier
audits performed over the past
three years
ND
177
ND
248
NA
+71 supplier
audits
performed
European contracts including
REACH compliance for chemicals
ND
1200
ND
1224
NA
NA
Hotels purchasing and promoting
local food products
70%
68% 84% 81% +7%
+6%
1...,81,82,83,84,85,86,87,88,89,90 92,93,94,95,96,97,98,99,100,101,...344
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