2014 Registration Document and Annual Financial Report - page 36

CORPORATE RESPONSIBILITY
Managing the stakeholder dialogue process
2
A steady improvement in Charter 21 implementation
Percentage of hotels rated Platinum
Percentage of hotels rated Gold
Percentage of hotels rated Silver
Percentage of hotels rated Bronze
Percentage of hotels not yet rated Bronze
34%
32%
27%
6%
17%
37%
31%
14%
12%
37%
28%
21%
2013
2012
3%
1%
1%
2014
2012
2013
2014
Number of applicable hotels
3,331
3,401
3,538
Response rate
92%
93%
94%
Detailed information concerning Charter 21 is available at Accor’s website (
) under “Sustainable Development” then
“Management and performance”.
Registration Document 2014
34
1...,26,27,28,29,30,31,32,33,34,35 37,38,39,40,41,42,43,44,45,46,...332
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